Associate Delivery Manager Oportun San Carlos, CA Remote
Job Description
Department Overview
ABOUT TECHNOLOGY @ OPORTUN
Artificial Intelligence and a digital platform are essential to our ability to fulfill Oportun’s financially inclusive mission. The Technology team @ Oportun is dedicated to this mission which we enable by creating, delivering, and maintaining elegant, intuitive, and performant systems to support the needs of our customers and business partners.
Overview
As a disciplined agile delivery leader, you are not afraid of new challenges and environments. You are a strategic business partner leading a critical delivery team dedicated to the successful development and implementation of Products, Information Technology, DevOps and software programs. A delivery team is a cross-functional team that is focused on a business mission whose objective function and measurement of success is clear, but path to delivery may be unclear.
Responsibilities
Collaborate with technical product managers, business owners and technical leads to gain full understanding of business requirements, product features, engineering development process and operational impacts.
Develop project plans, coordinating with cross functional teams to manage, sequence dependencies, and coordinate release planning.
Communicate effectively to maintain team alignment, provide regular updates to the execution team.
Drives issue resolution with support as needed. Surface issues, engage impacted resources, document solution and trade-offs for resolution.
Qualifications
Demonstrated professional experience in the capabilities below over the last 3+ years:
Experience facilitating communication, tailoring processes, empowering the team to reach its potential, removing impediments, and creating and maintaining the conditions that allow the team to successfully accomplish its mission
Direct work experience within Consumer Banking, Consumer Lending or Fintech industry and/or project management supporting product development, AI, technology infrastructure, or software delivery.
You exemplify laser-focus on delivery of results and commitments, while also holding others accountable for the commitments they have made
Solid, reliable judgment and ability to make effective risk-value decisions, appropriately seeking support from manager when needed
You are comfortable driving accountability of team members that consist of business owners, engineers and product managers alike
You show critical thinking ability to decompose complex problems and chart a course to action
You bring a proven track record of shipping value in a timely manner
You have an insatiable appetite for learning new things, improving existing ones and you cultivate that same appetite in your teams
Adherence to policies, standards, and frameworks. (e.g. SDLC, Change Management, Risk & Security)
Ability to exert discretionary effort with setting your own direction and agenda to achieve broad goals assigned to you
You identify personally with the success of the project or program
#IND
About Oportun
Company Overview
Oportun (Nasdaq: OPRT) is an A.I.-powered digital banking platform that seeks to make financial health effortless for anyone. Driven by a mission to provide inclusive and affordable financial services, Oportun helps its nearly 1.5 million hardworking members meet their daily borrowing, savings, banking, and investing needs. Since inception, Oportun has provided more than $12 billion in responsible and affordable credit, saved its members more than $2 billion in interest and fees, and automatically helped members set aside more than $7.2 billion for rainy days and other needs. In recognition of its responsibly designed products, Oportun has been certified as a Community Development Financial Institution (CDFI) since 2009.
With headquarters in California and a remote-first corporate culture, our 3,000+ team members work in Oportun locations and remotely throughout the United States, Mexico, and India. Our global operations include our Mexico contact centers and administrative offices, our India technology development center, and our US corporate, technology, and retail operations.
We are proud to have been named a “Top Workplace” by the Bay Area News Group for three consecutive years, one of Fast Company’s Most Innovative Companies in the World for 2020 and recognized as one of TIME Magazine’s 2018 Genius Companies Reinventing the Future.
WORKING AT OPORTUN
Working at Oportun means enjoying a differentiated experience of being part of a team that fosters a diverse, equitable and inclusive culture where we all feel a sense of belonging and are encouraged to share our perspectives. This inclusive culture is directly connected to our organization’s performance and ability to fulfill our mission of delivering affordable credit to those left out of the financial mainstream. We celebrate and nurture our inclusive culture through our employee resource groups and our Diversity, Equity, Inclusion and Belonging Council.
Remote-First Company
As a “remote-first” workplace, our team members live, work and collaborate from their homes, remote work locations and our offices and contact centers in the United States, Mexico, and India. No matter our location, we are dedicated to our mission to provide inclusive, affordable financial services that empower our customers to build a better future.
