Front Office Coordinator

Job Description

Summary: The Front Office Coordinator is responsible for overall front desk activities and office coordination; including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and assists on projects and any additional administrative support necessary for the organization.

Job Duties
Provide exceptional customer service in person and virtually to staff, vendors, and clients
Oversee the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
Coordinates with the Area Director for overall activities for the front office, including training, scheduling, and supervision of front desk volunteers and staff coverage
Maintains front office Standard Operating Procedures manual
Oversee office supplies: organizing, maintaining, and completing the monthly purchase order
Assists with new staff onboarding training, including mailboxes, office supplies, phone orientation, and security
Maintain conference rooms needs, assists with set-ups for meetings and groups including meal coordination when needed
Coordinate with Operations team to facilitate equipment management, purchasing and set-up as needed
Participates as needed in special projects to support Area Director and/or office
Other duties as assigned as this is not an exhaustive statement of duties, responsibilities, or requirements.
Job Requirements
Ability to maintain cooperative working relationships with other a variety of departments internal and external
Proven ability to handle confidential information and work with minimal supervision
Be service-oriented with the ability to pay attention to details in a fast-paced environment
Ability to work autonomously
Proven ability to work in an environment with competing priorities and successfully manage stressors
Job Qualifications
Excellent computer skills including Microsoft Office applications (Word, Excel, and Outlook)Excellent oral and written communication skills; including the ability to speak and write effectively and to analyze, edit, review and interpret complex material
Excellent interpersonal skills and flexible attitude
Must have reliable transportation, maintain Texas valid drivers license and insurance coverage for the vehicle, and willingness to drive to off-site locations, highly preferred
High School graduate or equivalent required; college degree preferred.