Job Description
Description
Come discover what our 25,000+ employees already know: work here matters everywhere. We’re a growing and evolving biopharmaceutical industry leader, which means you’ll have endless opportunities to work with experts around the world and build the career you’ve dreamed of.
As a part of the Syneos Health team, you’ll help us deliver results for a rewarding reason – we improve patients’ lives around the world. Because to us, a patient isn’t just a number, they’re our family, friends, and neighbors.
Why Syneos Health
#SyneosHealthLife means we’re committed to our Total Self culture – where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person’s unique contributions make a difference.
We believe our success is a direct result of the people who are driving it – you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That’s why we offer a comprehensive benefits program encompassing your total health – physical, mental and financial.
We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.
Provides comprehensive Human Resource (HR) management services in compliance with local and country HR laws and regulations for assigned offices and/or countries within the Company. Serves as a consultant to management on HR related issues, such as employee relations, policies and performance reviews. Assesses and anticipates HR-related business needs to deliver a value-added service to management.
Provides extensive employee relations support and serves as intermediary/counsel between management and employees. Conducts thorough and objective investigations. Counsels management through the stages of performance management, conflict resolution, disciplinary and grievances, exit interviews and terminations. Liaisons with and provides analysis to the Legal department and executive management when involuntary separation is needed.
Assists with the performance appraisal process, providing guidance on the process itself and acting as resource to management in the writing of appraisals and providing necessary feedback.
Provides guidance and interpretation of all HR policies, processes and procedures throughout assigned offices/countries. Participates in the development and implementation of HR strategies that result in improving business productivity, efficiencies, and retention.
Analyzes HR metrics and determines appropriate actions based on findings for assigned offices /countries.
Provides compensation support/counsel, deferring to the Compensation and Benefit Team when appropriate. Formulates recommendations on external employment offers, promotions, internal equity, and market adjustments.
Provides benefit support/counsel, deferring to Compensation and Benefit when appropriate. Formulates recommendations on benefit decisions, gathers competitive data, and works with local benefit providers.
Prepares and edits employee communications relevant to assigned offices and/or countries designed to provide employees with timely and accurate information and to foster open communications to and from employees.
Ensures all HR related documents and templates remain current and compliant.
Prepares and approves employment offer letters and/or employment contracts. Ensures all necessary new hire documentation is prepared. Ensures appropriate work permits or visas are in place, and if necessary, oversees work permit application process. Provides new hires with an overview of Company policies and benefits. Manages the new hire probationary schemes, identifying with management those failing to meet expectations and guiding management through the appropriate resolution process.
(US only) Responds to unemployment claims. Participates in unemployment hearings and appeals on behalf of employer. Responds to EEOC claims in collaboration with Legal. Processes severance agreements when applicable.
(Non-US only) Coordinates and approves monthly payroll. Works with Finance department and payroll provider if applicable to ensure payroll data and procedures are accurate and up-to-date. Ensures employee information is accurate and up to date for both the payroll provider and the HR system of record.
Provides liaison and support to management on long-term illness and special cases. Evaluates work-related injuries and accidents, and takes necessary action to report them to the appropriate Health and Safety Representative, and external bodies, as applicable.
Liaises with the works council and staff representatives in appropriate countries. Attends and participates in appropriate meetings and provides guidance in industrial or employment issues.
Assists Training department with the development of training courses and materials as applicable to Human Resources functions.
Line management responsibilities for staff members. For direct and indirect reports, may participate in and manage activities related to department staff operations such as interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Works with and advises staff on administrative policies and procedures, technical problems, priorities, and methods.
Other Responsibilities: Performs other work-related duties as assigned. Minimal travel may be required (up to 25%).
Qualifications
Requires a BA/BS in human resources, business management or related discipline, or equivalent combination of education and experience plus moderate management experience in human resources. The ability to demonstrate sound leadership skills is required. Human resources experience in the following areas required: employee relations, HR compliance, HR policy and procedure design, HRIS, compensation, metrics, immigration, payroll administration, and training presentation design and delivery. Requires a thorough knowledge and application of employment laws in appropriate countries. CRO or pharmaceutical, and international experience preferred. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint), email, and voicemail systems. Requires above average attention to detail, accuracy and organizational, skills. Must be able to perform several tasks simultaneously in order to meet deadlines. Strong team-oriented interpersonal skills and ability to maintain confidentiality required. Strong verbal and written communication skills including presentation skills. Excellent time management and decision-making skills are essential.