Job Description
Responsibilities
This role is a US-based remote opportunity. The Manager, Digital HR & Project Management identifies, develops, and manages the planning, administration, and roll-out of various HR systems, projects, processes, and productivity tools to improve HR processes, employee operational efficiency, user experience, data accessibility, and decision making. This position serves as a product expert on all HR and payroll systems and works with subject matter experts & the IT team to solve HR business-related challenges through Technology.
Manage the HRIS team
Manage current and new development for the HR systems.
Manage the HR Systems (UKG Pro & iCIMS).
Manage the delivery, budget, and timeline of high complexity HR projects and programs.
Develop complex Business Intelligence reports (Cognos).
Develop & manage productivity tools and internal HR Websites (Power Apps, SharePoint, etc.).
Act as a technical product expert and work with the Internal IT team & external consultants to implement new technologies and troubleshoot issues.
Establish and maintain security, data privacy, data protection, and integrity controls.
Perform system audits working with internal audit and IT security to maintain data integrity across all system interfaces.
Perform testing of new functionality.
Review and test upgrades to determine the functionality associated with each system change.
Partner with HR staff and operational leaders to define information needs and specifications.
Provide technical and analytical assistance.
Communicate with IT and map spec files to update HR systems for new integrations.
Analyze, develop, and deliver individual or group training to users to ensure optimal and efficient utilization of UltiPro/ESS (Employee Self-Service) within the workplace.
Prepare and document standard operating procedures and protocols on Human Resources applications.
Research and resolve HR Systems problems, unexpected results, or process flaws; perform scheduled activities and recommend solutions or alternate methods to meet requirements.
Monitor interfaces between HR system, Payroll, and other third-party vendor systems; analyze and resolve discrepancies.
Propose new or revised processes to streamline HRIS operations.
Collect and clean data sets across multiple data sources.
Identify critical insights and help build the framework to tell a “data story.”
Generate reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools.
Develop standard reports for ongoing business needs.
Manage data integrity in systems by running queries and analyzing data.
Consult with HR and business leaders to understand priorities and translate those into dashboards and other solutions requirements.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs, or technical developments).
Qualifications
Bachelor’s degree or equivalent experience
5 – 7 Experience in Information Technology
5+ Years of managing HR Information Systems (UKG Pro and iCIMS preferred but can be any other mainstream HR System)
3+ Years in Project Management
3+ Years of Reporting/BI tool experience (Preferably Cognos or Business Objects or advanced SQL skills)
2 – 3 Years of team management experience
Highly proficient in Excel and PowerPoint
Able to extract data from multiple sources and analyze large amounts of disparate data
Able to present findings of research and analysis to all key stakeholders
Excellent problem-solving and analytical skills
Excellent written and verbal communication skills
Ability to work cross-functionally and effectively communicate and work with diverse business groups
Strong attention to detail, time/project management skills, and organization skills are required
Can balance multiple projects in a fast-paced environment
Listens to understand and actively reaches out to all relevant team members to create two-way understanding and transparency
Escalates appropriate information to senior management in a timely and effective manner
Team Player: Seeks to deeply understand needs (not just wants) and partners effectively with all levels of Client team members; Listens, communicates, and influences effectively to create seamless collaboration
Trustworthy: Has a high level of integrity, confidentiality, ethics, and discretion; Is direct and open to build and sustain relationships with all stakeholders.
Customer-Focused: Understands customer needs and meets them without adding costs and complexity; Helps customers adopt standard processes to achieve outcomes; Demonstrated success in building and maintaining relationships at all levels, collaborating with others across business, function, geographical boundaries, and with third party vendors
Be comfortable in a fast-paced, entrepreneurial workplace with shifting priorities and understand how to get work done and meet deadlines with near 100% accuracy in this environment
Must be willing to work non-traditional business hours from time to time as the job requirements dictate
Please be advised that you will be asked to complete a required assessment to be considered for this position. This assessment will be emailed to you after you apply. Please be sure to check your Spam folder and/or junk mail if you do not receive it. *