Senior Premium Auditor Chubb United States Remote

Job Description

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

We currently have an opening for a Senior Premium Auditor reporting directly to the Assistant Vice President – Premium Audit and works in collaboration with peer staff auditors, audit processing centers, other departments within Chubb, and at times, 3rd party vendors assigned audits on Global Casualty business.

The position is a work at home function with preference to be in the Midwestern United States (IL, MI, WI, IA, MN). However, all candidates regardless of location will be considered.

Position Summary

The Senior Premium Auditor is accountable for the quality and timeliness of the premium audit service provided to their assigned Chubb Global Casualty branch underwriting office(s). The Senior Premium Auditor is the underwriting branch’s point of contact for all premium audit issues and services required of the accounts written by the branch. The Senior Premium Auditor will oversee Workers’ Compensation, Composite Rated General Liability, and Composite Rated

Automobile Liability field audits of national accounts. The position will perform premium audits via remote or onsite basis as needed for assigned accounts. The position also conducts claims reviews for classification purposes on every Workers’ Compensation policy, prioritizes and manages assignment inventories, and report information on a timely basis in accordance to Regulatory, Chubb Corporate Policies and Procedures, and Premium Audit Policies and Procedures.

Responsibilities

Customer Service: Ensure audit issues are resolved in a timely and effective manner. Provide branch and account support including new business calls, field audits, dispute resolution, assist with rating bureau criticisms, coordinate and/or perform multiple location audits, and perform claim reviews on every Workers’ Compensation policy as part of the premium audit process. The position also keeps the UW branch appraised of audit progress, trends, and issues, and provides functional reports to premium audit management and the UW branch.

Productivity: Meet or exceed established departmental production objectives for completion of assigned audits (physical, remotes, telephone, voluntary, re-audits) within set time service days.

Time Service and Technical Quality: Deliver accurate, timely, cost effective, and value-added premium audit services. Add to the UW business partner’s understanding of the risks they write and protect their financial security and contribute to profitable growth. Resolve disputes in a timely manner. Protection of customer’s data is of upmost importance for security and privacy requirements. Meet or exceed Bureau Test Audit standards in those states where applicable.

Learning and Growth: Contribute depth to the organization by participating in personal growth opportunities and continual learning. Expand job knowledge and skills through the pursuit of internal and external educational opportunities. Identify and pursue development opportunities which enhance professional and career development. Maintain active memberships in professional organizations (auditor’s associations etc.). Request and participate in Premium Audit training programs. Actively seek opportunities to be involved in special projects, teams, etc., both within and outside of Premium Audit.

Budget Conformance: Achieve departmental goals through the efficient and prudent use of financial resources. Manage controllable expenses and identify and pursue opportunities to improve the efficiency and effectiveness of the organization.

Expense Control: Exercise efficient and prudent use of financial resources. Proactively manage controllable expenses and identify and pursue opportunities to improve the efficiency and effectiveness of the organization.

Skills

Ability to work with and analyze electronic payroll information
Knowledge of Workers Compensation statutory rules and requirements of all 50 states.
Possess knowledge and experience with accounting records, bookkeeping methods
Possess medium, to high levels of expertise with Microsoft Excel, especially with pivot tables, relative and absolute formulas, Vlookup, ranges, etc.
Excellent communication skills (verbal & written) and sales skills to be able to explain to an insured or risk manager what information is necessary for an audit and more importantly why the information is required.
Time management skills to meet or exceed deadlines, while performing or controlling several unrelated assignments simultaneously.
Discipline to perform job responsibilities with minimal supervision while keeping others informed while working from a remote location.
Initiative and self-motivation to effectively manage inventories.
Ability to succeed as an individual as well as to contribute to team success.
Ability to always interact with others in a positive and professional manner.
Commitment to perform job duties in accord with the highest ethical standards

Education and Experience

A minimum of five (5) years’ experience delivering premium audit service to National Accounts.
Casualty Insurance knowledge, professional insurance designations a plus.
In-depth premium audit field experience as evidenced by a minimum of seven (7) years of successful progression from entry-level to senior-level premium audit responsibilities.
Successful completion of a college level curriculum or equivalent business experience.