People Operations Manager (Remote) Truepill San Francisco, CA Remote

Job Description

At Truepill, we are transforming consumer healthcare. Through our digital health platform, we empower our partners to deliver world-class healthcare experiences. With over 10 million prescriptions shipped and a valuation of $1.6 billion, we are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow.

None of this is possible without the right team driving us forward. We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners, and consumers.

We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.

The People Operations Manager, part of Truepill’s People Operations team, will manage the People Operations functions of employee lifecycle transactions, focused on benefits & leaves programs, 401k administration, HR compliance audits and workers compensation, and will need to maintain comprehensive knowledge of People programs, plans, policies, and processes with a focus on continuous process improvement.

What You’ll Be Doing
Develop and execute Truepill’s People Operations Strategy, with the goal of improving the experience of all employees and increasing the operational efficiency of the People team
Administers and coordinates benefit and leave of absence programs to ensure benefit and leave programs deliver a great employee experience while meeting regulatory compliance and governance/audit requirements, including but not limited to FMLA, CFRA, Disability Claim forms in a timely fashion in accordance with federal, state and carrier requirements; coordinates leave of absence pay with payroll
Acts as administrator of 401K program
Works with internal and external partners including auditors, regulatory authorities, senior leadership, and other stakeholders to ensure standards and requirements are met
Creates, updates, implements and audits People Policies and Procedures, Handbook, and employment agreements, partnering with Legal as appropriate
Assist in the selection and implementation of people systems, including design and implementation of HR Helpdesk tool, create and drive change management program for the solution
Other duties as assigned
What You’ll Need
The ideal candidate has 8+ years of experience in the combined areas of Project management, Compliance, Legal, HR or Business Operations
Experience with benefits and leave programs, including exceptional vendor management experience
Direct experience conducting and leading HR compliance activities including regulatory submissions and managing policies and programs to maintain compliance with federal, state, local laws, UK experience a plus
Ability to thrive working in a fast paced, dynamic environment, managing multiple priorities while keeping attention to detail, identifying and resolving complex issues, and the ability to take initiative even under unfamiliar or ambiguous circumstances
Microsoft Excel skills to include the ability to manipulate data utilizing pivot table and v-lookups; Paylocity is a plus
Bachelor’s degree required (CEBS, PHR or SPHR certification a plus)