HR Associate
Job Description
The HR Operations team supports employees, managers, and the wider HR community through the processing of transactions in HR systems throughout the employee life cycle. As well as processing transactions, Associates are the first point of contact for HR inquiries. The position requires attention to detail, discretion in handling confidential data, and customer service skills. In this position, the Deputy Director, HR Operations is in charge of coordinating the work.
Major Responsibilities
Handle and process HR transactions (including hires, transfers, reorganizations, terminations, job and personal data changes, organizational changes)
Respond to requests for employee verifications
Support the background check process in HireRight and Sterling
Maintain personnel files up to date
Respond to 1st level HR-related inquiries from employees
Partner with HR Partners, HR Leads in-country and focal points globally to resolve HR administrative problems
Liaison with key functional areas (Payroll, Compensation, Benefits, HRIS, Finance, Legal, and IT teams) to ensure transactions and documentation are current, timely, and accurate
Proactively suggest process improvement to enhance the efficiency of HR admin processes
Provides support for other HR functions as needed
Work Experience
Job Requirements:
Minimum of 1 – 2 years HR Administration/HR Operations/HR Shared Services experience
Experience in a customer service environment with demonstrated experience in active listening and problem-solving skills
Experience in HR concepts and Employment laws and regulations a plus
Knowledge of and/or experience in Benefits, Compensation, Recruiting, and Payroll
Workday, Cornerstone, ADP experience a plus
Demonstrated Skills And Competencies
Proficiency with Microsoft Office Suite
Good interpersonal skills!
Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations
Must be very organized and detail oriented with the ability to shift priorities as needed
Showed strength at handling stressful issues and collaborating with all levels of the business in a courteous and professional manner
Working in a fast-paced environment and handling multiple projects at once
Working Environment
Working environment of an office with the option of working remotely 2-3 days a week
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way – Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.