Sales Associate Angeles Academy of Music Los Angeles, CA

Job Description

Job description
The Sales Associate role runs all “front of house” studio operations, with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and great sales experience. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the Academy, including membership sales and renewals, maximizing attendance, and maintaining premium customer service levels.

JOB DUTIES INCLUDE:

* Establishes and maintains an effective referral program.

* Maintains accurate records using established Prospect Management System.

* Conducts telephone inquiries/follow up calls/customer care calls.

* Leads TOURS with prospects.

* Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the Academy.

* Accurately follow the daily studio cleaning checklist ( pre/during/post ) shift activities.

* Maintains an organized and clean lobby/front desk area * Responsible for processing accurate credit card transactions.

* Follow up and follow through activities with all prospective clients.

* Responds immediately to member requests, inquiries and concerns.

* Proper onboarding of all clients through the use of Client Intake Forms and Enrollment agreements.

* Works closely with Instructor Team to ensure that processes are fulfilled.

* Responsible for attending and participating in all relative Academy training programs.

Qualifications

Excellent customer service skills.

Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred).

Solid verbal and written communication skills required task and excel in a busy environment.

Able to multi-task and excel in a busy environment

Functional computer skills required – MS Office basic programs (word,excel) Internet, Basic computer program software use

High school diploma required

Schedule

Weekdays 12:30 p.m.-9:00 p.m.
Weekends 9 a.m.-5:30 p.m.

Two Days off per week

Compensation

$38,000-50,000 Annually

Rage dependent on bonus compensation for sales.

Base Pay: $20.00

Benefits:

Medical Insurance
Dental insurance
Employee discount
Life insurance
Paid time off
Vision insurance
Job Type: Full-time

Pay: $38,000.00 – $50,000.00 per year