Remote-Operations Manager

Job Description

Description

We are looking for an experienced Operations Manager to join our team! As the Operations Manager, you will play a critical role in enabling growth and building the infrastructure across our software company. You will be responsible for developing, maintaining, and enforcing operational (recruiting, hiring, HR) processes to increase team processes and morale. You will also be serving as the company’s program manager, ensuring projects are managed efficiently and effectively. This role will report directly to the President of the company.

Responsibilities

Manage recruiting and hiring processes for internal full-time and contractor staff
Oversee HR related administration and compliance items such as payroll, workers compensation, healthcare benefits, and company 401(k)
Organize and schedule business and legal reporting and filing requirements for each state and jurisdiction
Collaborate with all teams (business development, marketing, and technical teams) on project management and administrative tasks
Responsible for all tools, processes, and procedures to drive efficiency across the organization
Create and maintain thorough and up to date documentation on processes
Partner with leadership to research and implement new ways to optimize team morale and efficiency

Qualifications

3+ years operations experience, preferably in a software company
Experience working in an early stage, high-growth startup
Customer service skills with great written and verbal communication
Excellent organizational skills with attention to detail
Proficient in Word, Excel, PowerPoint, and Outlook

Benefits and Work Environment

100% remote, you can work from home or from a co-working (e.g., WeWork) location if you need to “get away” from the distractions at home
Benefits package including 401(k), medical, health, dental, vision, and life insurance
4 weeks of paid vacation a year with additional paid sick time off