Program Associate, Strategy & Measurements, Needed at HIAS Organization for Maryland Location

Job Description

Program Associate, Strategy & Measurement
Department: Strategy & Measurement
Location: Silver Spring, MD
POSITION SUMMARY:

HIAS seeks a Program Associate, Strategy & Measurement to assist the Strategy & Measurement team by facilitating cross-divisional communication, providing programmatic and administrative support. They will coordinate communications with other divisions and relevant HQ staff, including Programs, Operations and Public Affairs, and they will also communicate with HIAS country office staff as necessary.

ESSENTIAL FUNCTIONS:

Leads scheduling of and timely communication regarding interdepartmental meetings and workshops, including between HQ and field offices.

Drafts meeting agendas, organizes and/or creates meeting materials and ensures technology is prepared and ready to ensure participation from country programs and remote staff.

Acts as rapporteur for meetings and workshops, following-up on next steps identified, including by distributing materials and scheduling follow-up meetings as needed.

Provides support for other interdepartmental initiatives or working groups as needed, including by providing additional logistical support and coordination for larger gatherings and multi-day workshops, such as team retreats and international training opportunities.

Provides logistical support for the assessment and evaluation of HIAS’ programs and projects, including support for consultant recruitment and management, coordinating the timely receipt and review of deliverables, and interfacing with HIAS staff from other relevant departments.

Provides coordination and information management support for HIAS’ global M&E systems, including support for the collation and updating of basic M&E information across grants.

Supports scheduling, distributing materials for and providing or securing translation and interpretation for staff trainings and Communities of Practice webinars.

Provides logistical support for regional and global training and learning events for HIAS’ international staff.

Ensures relevant new resources and learning materials are shared with strategy and measurement staff in a clear and timely manner, with guidance from relevant technical staff.

Supports in following-up on reporting on milestones and KPIs that contribute to organizational dashboard.

Provides administrative support (travel arrangement, scheduling and departmental calendar management, and other administration support) to Vice President, Strategy & Measurement and department staff.

Supports the onboarding of new staff, including through meeting scheduling, directing follow-up questions and other needs.

Leads on the processing of consultants’ agreements, interfaces with human resources and ensures payments are made in a timely fashion.

Facilitates the hiring of translators and interpreters and ensures payments are made in a timely fashion.

Leads on the provision of logistical support to visitors to HQ from representatives of other agencies, including by ordering refreshments, reserving rooms, setting up IT needs, etc.

Manages content from Strategy & Measurement department on HIAS’ intranet, as necessary.

Supports knowledge management and the organization and maintenance of internal department files and resources on SharePoint.

Performs other administrative duties, as assigned by Vice President, Strategy & Measurement.

QUALIFICATIONS & REQUIREMENTS:

Undergraduate degree required.

1-2 years of relevant work experience required, with experience in humanitarian, protection or resettlement settings preferred.

Fluency in English required; fluency in Spanish and/or French preferred.

Strong administrative and technological skills, particularly with communication platforms (MS Teams, Zoom) and collaboration platforms (SharePoint).

Excellent oral and written communication skills, including copy-editing deliverables and preparing information for presentations to internal and external stakeholders.

Excellent interpersonal and problem-solving skills, including a learning mindset and experience with/exposure to coordinating with colleagues across multiple cultures, contexts and time zones.

Highly organized and detail-oriented; ability to work under pressure, multi-task effectively and meet multiple deadlines in a fast-paced environment.

Commitment to HIAS’ mission and values, and refugee protection.

SAMPLE HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety, and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.